Lilia De Borja, MD

Lilia De Borja, MD
4200 Edmondson Ave Baltimore, MD 21229
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Expertise
5 star average for Expertise
Was this provider's office clean?
It was satisfactory
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
by Anonymous
July 14, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their prices were very fair. The level of care you get for the price is outstanding. I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return. They are always prepared for my appointment and remember everything about me. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong.
by rachel
June 30, 2011
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
June 23, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 07, 2011
Are you going to visit this provider again?
Sure
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 21, 2011
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
by Anonymous
March 09, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. When I first opened the door to their office, I noticed a faint but distinctly foul odor. It wasn't unbearable, but it definitely wasn't enjoyable. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Brittany
March 03, 2011
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