Kleier Susan DMD

Kleier Susan DMD
Kleier Susan DMD 145 Walton Avenue Lexington, KY 40508
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They always make sure to return my phone call as soon as possible. They've never left me waiting. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by JC
August 25, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 06, 2011
Extremely friendly staff. However, limited office hours available. I'm growing more frustrated with not being told about issues they see that perhaps I should keep an eye on until it's developed into a problem. I'll be searching for a dental practice that does a better job of keeping me fully informed and helping me with preventative efforts
by monkey
April 24, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 17, 2011
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider late to your appointments?
No, they were on time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
March 14, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
February 26, 2011
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