Burns & Burns Family Dentistry

Burns & Burns Family Dentistry
Burns & Burns Family Dentistry 1907 Old Main Street Maysville, KY 41056
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by michael moore xxx.xxx.165.6
March 21, 2012
They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Holly
January 03, 2012
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 18, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider give unbiased advice?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 25, 2011
Does this provider have helpful information available online?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 27, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Was it easy to make an appointment with this provider?
Yes
Were you able to relax during your appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 05, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was the water they used during your teeth cleaning a comfortable temperature?
Not really, it was a little uncomfortable
by Anonymous
March 07, 2011
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