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Dr Timothy S Guldemond DDS

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Dr Timothy S Guldemond DDS
Dr Timothy S Guldemond DDS
(39 Reviews)
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143 State Street Newburyport, MA 01950
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
January 04, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 15, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. The chair that I sat in during my dental procedure was so comfortable. It was honestly one of the most comfortable chairs I've ever been in. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all.
by Cindy S.
November 22, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I got an appointment quickly and I've never had to wait too long. They made the extra effort to make sure every question and concern I had was addressed. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Kelley
November 22, 2011
As a health care provider, I am in tune with what stands out in a dental office. Dr. Tim and his entire office are professional and provide exceptional customer service as well as state of the art clinical care.
by John
November 14, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. The staff is always so friendly and the office is decorated so personallym with Dr Guldemonds personal photos he takes around the office for everyone to enjoy...he has even donated some for charity because people really enjoy them. Tim and Robin Guldemond go out of their way to make patients feel welcome and respected....keep up the good work.
by Tina
November 14, 2011
Dr. Guldemond is very professional from his staff to his office surroundings putting me at ease as a patient. His work speaks for itself. His reputation as a dentist has prompted me to refer him to everyone I know over the years and they all leave his office with a smile, literally. Thanks!
by Jerome
November 13, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. It is obvious that their office is cleaned regularly. It was fantastic.
by Black Francis
November 12, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The toothpaste they used during my cleaning tasted great. It made the experience that much better. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by lauren
November 12, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
November 11, 2011
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Map and Directions
143 State Street, Newburyport, MA 01950