Modern Dental Center

Modern Dental Center
Modern Dental Center 9690 Deereco Road Suite 120 Lutherville Timonium, MD 21093
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Ferd and his brother Roland Naraval are fine men and excellent dentist. His technicians are skilled and caring to.
by Paul Cawthorne,
November 08, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Anonymous
September 21, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this dentist's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Yes
by Anonymous
September 05, 2011
Does this provider give unbiased advice?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 01, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this dentist friendly?
Extremely Friendly
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous
July 11, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
May 24, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous
May 18, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 14, 2011
I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it.
by Teri
March 23, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider late to your appointments?
No, they were on time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
March 10, 2011
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