Robert M Marcus DDS

Robert M Marcus DDS
Robert M Marcus DDS 409 Main Street Reisterstown, MD 21136
Add a Review

Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 05, 2011
This is for those of you considering using Dr. Marcus as your children’s dentist—DON”T! We have been going to him for many years. Each visit my son is told that he has several cavities, mostly fixing the ones he’s has already done, that fell out or the cavity got under the filling. This is probably because Dr. Marcus is on the phone taking personal calls while we sit and listen for most of our visit. Our last visit I was told my son had four new cavities. I decided to go for a second opinion this time. I was told two of these were from bad fillings. The new ones were not even cavities but obviously a dentist trying to make money off of innocent children. Going to the dentist should not be "buyer beware", but trust…and you don’t get that from there.
by Ashley
July 22, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was the dental equipment clean?
Yes
by Anonymous
June 28, 2011
I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I will never take my children to another dentist as long as Dr Marcus is available. He is the best children's dentist , I have never had a problem with rudeness or disrespect
by Debbee
June 27, 2011
Did this provider rush your appointment?
No
by Anonymous
June 02, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 13, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Would you recommend this provider to others?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
March 28, 2011
I really like Dr Marcus! His office staff is terrible! They are not kid friendly at all the hygenist didn't speck to my child the whole time she was cleaning her teeth. My daughter is 5. Front office staff is rude! Dentist helper or whatever you may call them is 100% a grump all the time! I have been going there just because of Dr M but I am really thinking about finding a new Ped Dentist!
by mother of 3
March 15, 2011
Are you going to visit this provider again?
Sure
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
It was satisfactory
by Anonymous
March 02, 2011
Add a Review