Russell Dykstra, MD

Russell Dykstra, MD
South Washington Family Med 904 Washington Ave Ste 210 Holland, MI 49423
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
December 13, 2011
Would you refer this provider to a family or friend?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
November 28, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 01, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you experience unnecessary pain during your visit?
No
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 20, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They have really great customer service here. They always put their customers first, regardless of the situation. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I will definitely recommend them to people I know. I am going to refer everyone I know here. I absolutely love this place.
by holland 123
June 24, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have bad breath?
No I've never had any complaints
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to relax during your appointment?
Yes
by Anonymous
March 14, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
March 02, 2011
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