Village Family Dental

Village Family Dental
Village Family Dental 1671 West US Highway 12 Clinton, MI 49236
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 20, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider have helpful information available online?
Yes
by Anonymous
September 17, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Absolutely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
September 14, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by chelsie lynn
August 25, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by anonymous
July 25, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
May 23, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 21, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 14, 2011
I got an appointment quickly. I've never had to wait too long. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Dawn Cilley
March 03, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by nancy G
February 28, 2011
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