Gustav Lo, MD

Gustav Lo, MD
Quick Care Walk IN Medical Ctr 116J W Mitchell St Petoskey, MI 49770
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They were very polite and helpful and made sure that I had everything I needed. Their staff is very friendly and professional. They have a very good professional reputation. I know that I'm under the care of an expert.
by Ron chamberlain
April 10, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel safe in this provider's care?
Yes
by Anonymous
April 07, 2011
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 04, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
No, it was fine
by Anonymous
March 28, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
March 27, 2011
Did this provider have bad breath?
No I've never had any complaints
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 14, 2011
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