Directory > Providers > Doctor > Internist > MI > Beverly Hills > Lanore Najor, DO > Reviews

Lanore Najor, DO

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Lanore Najor, DO
(21 Reviews)
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17392 13 Mile Rd, Beverly Hills, MI 48025
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
August 19, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 08, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 02, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 19, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 30, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Yolonda
May 24, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I feel that Dr. Najor always goes above and beyond and is very attentive to my health care.
by cathy
May 17, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's staff friendly?
Yes
by Anonymous
May 14, 2011
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 09, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider promise services he/she couldn't provide?
A few, but not too many
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 18, 2011
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Map and Directions
17392 13 Mile Rd,, Beverly Hills, MI 48025