Portnoy & Tu DDS PC

Portnoy & Tu DDS PC
Portnoy & Tu DDS PC 1738 Hamilton Road Okemos, MI 48864
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 16, 2011
I have to go to the dentist very regularly to maintain my military deployment status. Dr Portnoy and her staff make every visit enjoyable. Her pleasant support staff is enjoyable on the phone and while sitting in the chair. Dr Portnoy is thorough and meticulous. Since my dental health directly affects my military career, I feel I am in great hands with Dr Portnoy and her team. If any of my friends or family need a dentist, I recommend Dr Portnoy with zeal.
by Septastic
January 26, 2011
I have never since such a friendly environment. I can't believe they actually took my cheap skate insurance.. I really enjoy their services. They did good with my broken tooth. I thought this tooth was at the end of its rope but the Dr was able to safe it. At first I didn't know how I would like these dentists but they were awesome. I like them because they didn't brush me off after my appointment. They made sure I understand what was going on and they showed me my X-rays and what needed to be done if unfortunate things happen. They let me know how I can prevent things from happening. I have no problems with them and I would recommend people to try them out. I think they are the best I've encounter so far and I plan to stay with them for a long time.
by Andrew1990
January 24, 2011
I just read a review posted by an angry and uninformed (probably former)patient of this dental practice. I was shocked. I am a patient of Portnoy & Tu, DDS along with my three children. I have found the dentists to be knowledgeable, painless, efficient and professional. The staff of hygienists and assistants are friendly and compassionate, and have recommended preventative and maintenance programs for me and my children. The administrative and accounting staff have worked effectively with my insurance company (MetLife Dental) to maximize my claims and minimize my out-of-pocket expenses. They even partially refunded a co-pay after learning that they were able to get my insurance carrier to pay an additional amount. I have found this dental practice to be flexible with my scheduling and high-tech with their procedures and email/texting capability for appointment scheduling. I don't look forward to visiting the dentist anymore than the next guy, however, this office has been a pleasure for me and my children to work with. I highly recommend Portnoy & Tu, DDS to patients of all ages.
by ahbadgley
January 24, 2011
Dental care is terrible. Cleaning, sometimes done by the dentist, is a little better than brushing your teeth yourself. Missed a cavity completely until a root canal was needed despite taking X-ray every other year.

The accounting staff is so incompetent that you have to check with their office staff constantly and even so they still miss filing insurance claims. The dentists hide behind the staff and will not talk to you about your concerns.

by downbythe
September 01, 2010
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