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Robert E Derr, DDS

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Robert E Derr, DDS
(18 Reviews)
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7825 Terrey Pine Ct. Eden Prairie, MN 55347
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
October 02, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
by Anonymous
September 20, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
September 12, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
September 12, 2011
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Would you recommend this provider to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 23, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 10, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Kevin
March 04, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by James
March 03, 2011
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Map and Directions
7825 Terrey Pine Ct., Eden Prairie, MN 55347