Holly Holm, MD

Holly Holm, MD
Kensington Opthalmology 10401 Grand River Rd Brighton, MI 48116
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
November 30, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider use excessive foul language?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
November 08, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider give unbiased advice?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
October 19, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 01, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
August 05, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 22, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 17, 2011
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
May 02, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
April 15, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous
March 29, 2011
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