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Woodlake Family Orthodontic Clinic

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Woodlake Family Orthodontic Clinic
Woodlake Family Orthodontic Clinic
(34 Reviews)
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6601 Lyndale Avenue South Minneapolis, MN 55423
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Did the orthodontist give you a good idea of what the final results would look like?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider have helpful information available online?
Yes
by Anonymous
January 04, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
January 04, 2012
I highly recommend Dr Hickens. 5 members of my family have been to him ( it would have been 6 but we didn't find him until after our oldest daughter finished). The office has a strong family dynamic and the office is very friendly and efficient. They always remember you and your case (I could walk in today , 5 + years after I finished and they'd greet me by name). As you can see, I can't say enough good things about them.
Bonus - Dr Hickens is fluent in Spanish, should that be necessary.
by Pleased
December 20, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider rush your appointment?
No
Was this provider's office too cold?
No, it was fine
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 28, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Corey C
September 04, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have reasonable prices?
Absolutely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 17, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
August 04, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Was the waiting area spacious?
Yes
by Anonymous
July 25, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did the orthodontist spend time with you during your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 22, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider rush your appointment?
No
by Anonymous
June 06, 2011
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Map and Directions
6601 Lyndale Avenue South, Minneapolis, MN 55423