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Glen Lake Family Dentistry DDS

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Glen Lake Family Dentistry DDS
Glen Lake Family Dentistry DDS
(23 Reviews)
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5509 Eden Prairie Road Minnetonka, MN 55345
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. It is obvious that their office is cleaned regularly. It was fantastic. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Connie
November 28, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 14, 2011
My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Judy
November 10, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
November 09, 2011
Would you recommend this dentist to others?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
October 26, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you experience any unnecessary pain while your teeth were cleaned?
No
Are you going to visit this provider again?
Sure
by Anonymous
October 12, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 10, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made the extra effort to make sure every question and concern I had was addressed. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by john goodrich
August 29, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 13, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 11, 2011
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Map and Directions
5509 Eden Prairie Road, Minnetonka, MN 55345