Malone And Westman DDS

Malone And Westman DDS
Malone And Westman DDS 3920 West Broadway Avenue Robbinsdale, MN 55422
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have helpful information available online?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
July 08, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 20, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by maria
June 12, 2011
Was this dentist friendly?
Extremely Friendly
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to make an appointment with this provider?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
June 06, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous
May 24, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the dental equipment clean?
Yes
by Anonymous
May 23, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They never left me for an extended period of time and I never felt ignored.
by Rikki Popsun
April 21, 2011
They've never dismissed any of my concerns as unimportant. They let you know the importance of what's going on with your teeth & why you need to get certain things fixed. They go over pricing with you before they do anything so you know ahead of time what to expect. Their office is clean,sterile & has a warm feeling to it. The staff is wonderful and very patient.
by anonymous
April 11, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable.
by Miriam Vaughn-Lee
March 28, 2011
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