It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. I don't know of anywhere else that would've taken better care of me. I had a great experience. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I'll definitely be going back. I didn't have a bad experience.