J Lane Putnam DDS Pllc

J Lane Putnam DDS Pllc
J Lane Putnam DDS Pllc 150 Fairview Road Mooresville, NC 28117
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Consumer Feedback

(35 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 20, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They are always prepared for my appointment and remember everything about me.
by normal patient
May 12, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Mark K.
May 09, 2011
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 30, 2011
They paid close attention to me and all of my questions were answered. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by halfnhalf
March 30, 2011
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