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Pine Lake Dental

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Lincoln, NE

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Pine Lake Dental
Pine Lake Dental
(22 Reviews)
> Get Phone Number & Directions
3200 Pine Lake Road Lincoln, NE 68516
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.76.33
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Joyce Artman xxx.xxx.35.34
May 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Amy W. xxx.xxx.229.142
February 21, 2012
Does this provider give unbiased advice?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 08, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They made the extra effort to make sure every question and concern I had was addressed. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind.
by L. Borer
December 30, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Yes
Was this dentist friendly?
Extremely Friendly
by Anonymous
December 29, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 12, 2011
I always want records of my dental visits, so I asked them for an invoice. Instead of giving me one right away, they kept making excuses for why they couldn't give me one, and didn't end up giving me one for weeks. The waiting area here is rather cramped. People often have to stand as there is not enough chairs. The wait was absolutely ridiculous. It messed up my entire day. This is by far the worst dentist I've ever seen. He's previous receptionist was charged w/ insurance fraud & now he's doing that same thing to me & he's filed a lawsuit against me & w/ a collection agency for services that I NEVER HAD PERFORMED.
by dupedpatient
October 13, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 06, 2011
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Map and Directions
3200 Pine Lake Road, Lincoln, NE 68516