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Grace Family Dentistry

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Grace Family Dentistry
Grace Family Dentistry
(114 Reviews)
> Get Phone Number & Directions
143 Airport Road Concord, NH 03301
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Consumer Feedback

(114 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider give unbiased advice?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.1.177
July 28, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this dentist use current and safe equipment?
Yes
by Anonymous xxx.xxx.179.42
July 01, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were you able to relax during your appointment?
Yes
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.4.174
June 13, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.206.127
June 08, 2013
The staff at Grace Family Dentistry are great - answer questions, treat me respectfully, prompt service. Accommodate my busy schedule with early morning appointments. Absolutely no complaints!
by Anonymous xxx.xxx.147.134
May 29, 2013
I love that they are always more than happy to answer my questions, and actually welcome questions. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. They always make an extra effort to be polite and courteous.
by Anonymous xxx.xxx.64.65
May 01, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.129.179
April 30, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.100.117
April 29, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.71.226
April 21, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.10.64
March 28, 2013
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Map and Directions
143 Airport Road, Concord, NH 03301