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Mann Richard W DMD

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Mann Richard W DMD
Mann Richard W DMD
(26 Reviews)
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95 Madison Avenue Morristown, NJ 07960
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this dentist use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 28, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you recommend this dentist to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 24, 2011
His staff members are pleasant a do a fine job, but it's clear this man doesn't really want to practice. He wants to bill. He'll see you for all of 20-30 seconds after a cleaning (timed it often, I'm not kidding) so he can bill your insurance for an "exam", but beware of asking for questions or details: it delays him from billing the next person and he gets immediately fussy. God forbid you need any procedure done... that requires staying current with equipment and training and he does neither. Find yourself a dentist. This guy is a glorified supervisor of hygienists.
by CMJ
September 16, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Anonymous
September 16, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were you able to watch TV during your dental procedure?
No, I was very disappointed
by Anonymous
September 12, 2011
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 08, 2011
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 08, 2011
I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Disappointed
August 03, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous
June 30, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The toothpaste they used during my cleaning tasted great. It made the experience that much better. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They never left me for an extended period of time and I never felt ignored.
by Paulette
June 29, 2011
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Map and Directions
95 Madison Avenue, Morristown, NJ 07960