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Rockwell James E DMD

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Rockwell James E DMD
Rockwell James E DMD
(32 Reviews)
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176 Madison Avenue Mount Holly, NJ 08060
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.248.174
January 27, 2012
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
January 09, 2012
I will definitely refer my friends and family here. They were great and I think more people should know about them. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all.
by Erika
December 08, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
November 07, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Would you refer this provider to a family or friend?
Yes
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
by Anonymous
September 30, 2011
Were you able to relax during your appointment?
Yes
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
September 26, 2011
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Did this provider use excessive foul language?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 20, 2011
Were you able to relax during your appointment?
Yes
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was the waiting area spacious?
Yes
by Anonymous
July 03, 2011
Did this provider have reasonable prices?
No, it was expensive.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 25, 2011
I felt very safe in their care. I definitely trust them. They were very polite and helpful and made sure that I had everything I needed. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Dean
April 20, 2011
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Map and Directions
176 Madison Avenue, Mount Holly, NJ 08060