I've never had to worry about them being understaffed or not being able to help me right when I need it. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I love how attentive they are here. They are fun and very personable. When in need for an emergency visit, they always make the effort to squeeze me in. I have been going to this office since I was a child and I couldn't imagine going to any other dentist.