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Kathryn Grady, DDS, MS

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Kathryn Grady, DDS, MS
Children's Dental Care
(30 Reviews)
> Get Phone Number & Directions
2055 Briggs Road, Suite 101 Mount Laurel, NJ 08054
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Consumer Feedback

(30 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
October 27, 2011
I just came on this and I think that I have the exact same opinion as someone else who commented. We are former patients of Dr. Richie (Schwartz) in Marlton (we miss him so, so, so much). My son had silver filings that were covered by our insurance. Dr. Richie felt that primary teeth would fall out and white was not necessary and additionally, he could fill the teeth quickly with silver and this encouraged a happy visit to the dentist. Dr. Grady is wonderful, but she only uses white and the cost is excessive for primary teeth. That being said, we had an awful experience with a pediatric dentist in Moorestown (Dr. Andy Berman) and are tired of switching around. We will happily remain with Dr. Grady, even though she does not take our dental insurance. Just plain tired of switching!
by Mama of Boy with Bad Teeth!
October 20, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. I felt very safe in their care. I definitely trust them. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by wendy
September 20, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this dentist friendly?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 08, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat every client equally?
Yes, they don't show favoritism
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
by Anonymous
September 06, 2011
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
August 16, 2011
I was impressed with this dentist and happy to have switched to her. My problem is the cost of the fillings. I don't think that white fillings are necessary in primary teeth. Our former pediatric dentist used silver in primary teeth because, as he said, they would just fall out. (Anyone use Dr. Richie Schwartz in Marlton? He was amazing). Anyway, that is my only real complaint.
by Happy Customer
August 02, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider treat every client equally?
Sometimes, but not all the time
Did you experience excessive oral pain after you left your appointment?
Yes! I was in utter agony for days
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
June 07, 2011
My son has been a patient of dr. Grady for 15 years. She has always been very helpful and i have no complaints about her but the billing aspect over the last year has been more than incompetant. We have excellant dental ins. and it has paid in full for every service required but after our last cleaning the office manager innsisted i give her a check for 2
$285.00. We never pay out of pocket. I wrote a check and asked if she would not deposit till the next day. Well guess what...it was deposited that day and it bounced. Thenmy insurance wasn't billed for months after a wisdom tooth extraction was preformed so his cap was maxed and the cleaning wasn't covered. I'm now expected to pay a ballance of $165.00 which i feel is their fault. Think twice about useing this office unless you want your head to explode.
by pamtosto
December 28, 2010
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Map and Directions
2055 Briggs Road, Suite 101, Mount Laurel, NJ 08054