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Stephen Sims, DMD

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Stephen Sims, DMD
(14 Reviews)
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5365 Mae Anne Avenue, Suite A1 Reno, NV 89523
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 07, 2011
Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Karen
July 21, 2011
I was completely distressed during my appointment. I was unable to relax and ended up having to leave. Not only was I not able to watch TV during my dental procedure, I couldn't even read a magazine or look out the window. I was extremely bored the entire time. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods.
by Anthony Waller
June 15, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Not really, it was a little uncomfortable
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
June 02, 2011
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Map and Directions
5365 Mae Anne Avenue, Suite A1, Reno, NV 89523