Horizon Dental Center

Horizon Dental Center
Horizon Dental Center 10750 Queens Boulevard Forest Hills, NY 11375
Add a Review

Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 11, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was the waiting area spacious?
Yes
by Anonymous
July 26, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The toothpaste they used during my cleaning tasted fantastic. It was one of the best I've ever tasted. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by FS
July 19, 2011
Dentist is friendly and professional. The office is clean and quiet and I have referred several frends and they like it very much as well..
by Happy Teeth
July 06, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
July 05, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous
July 01, 2011
The Manager, Joice is probably the best and most professional medical staff member I've ever have the privilege to know.you have to meet this girl to understand.Simply makes my day every time I go there.God bless her for her politeness,professionalism,happy attitude and warm.
I never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They always have an immediate answer for me when I call with a question. And thats only because of Joice.They would never try to get me to make an appointment unless I
really needed one. Their primary concern is what's best for me, and they only give me the advice that would Benefit me.
The doctor is so nice,it's impossible not go back.

benefit me
They were able and willing to answer every question I had. I definitely felt informed.
by DORINA moldovan
June 21, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you feel safe in this provider's care?
Yes
Would you recommend this provider to others?
I Already Have
by Anonymous
May 11, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time.
by mollys
April 27, 2011
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
April 07, 2011
Add a Review