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Roosevelt Field Dental Pc

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Roosevelt Field Dental Pc
Roosevelt Field Dental Pc
(23 Reviews)
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630 Old Country Road Garden City, NY 11530
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value

THIS IS THE WORST OFFICE IMAGINABLE. The front desk lady, I think her name is Janet, is very rude, never smiles, and knows nothing. She is a complete ogar. Furthermore, shes nasty with her staff, who seem very unhappy to work there as well. This place is completely rushed, keeps you waiting when you have an appointments time, and obvious is about being greedy by seeing as many people as possible rather than giving patients the care they deserve. NEGATIVE STARS!
by alias xxx.xxx.4.7
April 23, 2013
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.4.98
March 06, 2013
I picked this office because I assume that since they were in a upscale mall, that they would be professional and I would not have to worry about professionalism. I made an appointment for my family to go together to get checked and clean and specifically asked for all of us to be clean during that appointment time.. Once I got to the office, I was told they only do children that day but they would accommodate us. They did but it was a rushed job, I felt my teeth were not as cleaned as I thought they would have been. Upon finishing my visit I was told of several problems to be fixed.

After getting my authorization, I called to schedule an appointment for a root canal specifically. I came in for my appointment and was told my appointment wasn't for root canal but for a cavity ( in actuality lt was because I was the last patient and the doctor did not want to do another root canal that evening) . Was told that if I wanted to wait an hour they would go ahead and prepare me for. Of course I don't want to wait an hour, but I ended up waiting anyway for the cavity fill. She also mislead me to believe I can come in on that Wednesday morning and get it done instead but the front desk staff said that was not the case but I could make an appointment for the next available Wednesday.

I don't like how I was treated in the place and would not recommend anyone to go there.
by Disappointed xxx.xxx.181.247
February 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by A. Sears xxx.xxx.101.201
June 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.65.153
January 26, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 27, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Fairly Easy
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
December 05, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this dentist to others?
No
by Anonymous
October 09, 2011
I had an appointment that was made for over a month and had to wait 1.5 hours to be seen for a checkup. When I questioned the staff as to whether this was routine, I was first told that it only occurs on Saturdays, so I scheduled my next appointment for a weekday and took off work. It was worth it to me to not spend 1.5 hours sitting in a waiting room...experienced the very same wait. When I questioned the staff, they were rude and basically acted as if they were doing me a favor by giving me a comfortable place to sit. I requested the return of my dental form to assure they did not bill my insurance company and the woman claimed not to be able to access it. I walked to the back to retrieve it from the dentist. I explained to him what had occurred; he came up front and the staff completely fabricated a story about what had occurred there. Even the patients in the waiting area agreed that it was the staff and not me who was at fault. I am 51 years old, and in all my years of seeing a medical provider, I have never been treated in the rude manner that I was there. The dentist himself was very friendly and professional, and it's a shame that he will lose patients as a result of his rude staff.
by Alias
September 23, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you feel safe in this provider's care?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 08, 2011
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Map and Directions
630 Old Country Road, Garden City, NY 11530