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Erin Shannon DDS PC

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Erin Shannon DDS PC
Erin Shannon DDS PC
(17 Reviews)
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812 State Fair Boulevard Ste 1 Syracuse, NY 13209
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I got a device made with a payment plan.. they never called me to sya it wa sin and told me to wait till ti came in and all charges were added ot get the plan set.. I call.. they said they wouldn't do payment plans again.. I get them to understand I didn't have it.. they agree to take payments and I told them to get the total together, they gave me the amount.. then every week for weeks HARRASSED me at my place of work till I gave up eating real meals for a month to get them off my back. .never even got my device.. a year later I see them trying ot say it was last week and trying to fence my insurance for the money I already paid.. and I still dont' have the device.. it wouldn't fit now anyhow.. they dont' communicate policy plan changes.. and they do not care.. they will fleece you if you can. and if that isnt' bad enough.. I usually have ot wait over 45 min to be seen PAST my appointment time.. so done!!! Find someone who actually cares and stops changing their office hours all the time. So mad.
by TickedOffTooth
August 17, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
August 03, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous
July 08, 2011
Dr. Shannon's staff are poor communicators. They left me a message in advance of an appointment, indicating that I needed to call to confirm and retain the appointment. After I did not make the appointment, they hit me with a $25 fee and sent me harassing notices. I would understand the fee if they hadn't clearly left a message saying that the consequence of not confirming would be a lost appointment (not a fee on top).

But that was really just the last straw. She insisted on doing a crown and fixing several cavities in one sitting; I sat with my jaw open for almost five hours and had pain for a week just in the jaw.

Then today I learned that the crown she put on was defective, and I'll have to get through the next three years with her shoddy work or put up over $1000 out of pocket to get a new one.

All in all, I urge you to find another dentist.

by Josie
June 15, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this dentist explain your dental procedure to you?
Yes
by Anonymous
May 09, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
by Anonymous
April 09, 2011
This is the second time Dr.Shannon has sent my boyfriend (her patient) out of the office with horrible results. She should not be in practice at all. She left about 1/3 of the molar missing. The tooth does not even look like a tooth any more. Her services will no long be required!!
by miasneaky
September 14, 2009
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Map and Directions
812 State Fair Boulevard Ste 1, Syracuse, NY 13209