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Chang Judy DDS

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Chang Judy DDS
Chang Judy DDS
(15 Reviews)
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128 South Broadway Tarrytown, NY 10591
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
September 27, 2011
they bill for items that were never serviced and never send out ststements and claim the call for your next appointment but never do. very poor and disorganized admin.
by meb noormohamed
May 18, 2011
My husband and I visited Judy Chang DDS for 1 year and were appalled at the low quality of the services we received. On top of giving bad service, Chang and her staff were dishonest about tacking on $100's worth of unsubstantiated charges.
Chang's cleanings were not thorough, though she charged each of us an extra $20 at each cleaning for "Dental Hygiene Instructions." Neither of us recall receiving instruction that would merit such a cost.
The staff is discourteous and abrasive. The receptionist takes personal calls and ignores customers who are waiting to check in or out. She tacks on a minimum $9 fee any time a customer pays by credit card.
Finally, after reviewing our dental insurance claims from 2009 and comparing them with our receipts from West Hill Dental, I found $200 worth of unsubstantiated charges. I went in to the office with a stack of proof to show Chang and she fumbled for excuses before finally having her receptionist refund me. We have now switched to a dentist in Briarcliff Manor.
by Smacklou
March 25, 2010
Highly recomend the office of Dr. Judy Chang [d/b/a West Hill Dental]. Very happy with the esthetic results. The Dr. is highly skilled, gentle, and very personable. They provide implant, root canal, crown and bridge, porcelain restorations, and many other services that my family experienced. *****
by samiee1
December 13, 2009
Its hard to find a dentist, especially one that you can trust. I visited Dr. Chang once to repair a botched job from another dentist, and I thought she was great. Unfortunately, this positive impression has been repeatedly offset by a terrible desk staff. Calls will go un-answered, the Doctor will close early, and they will notify no one, and overall rudeness and lack of care reminds me of my days in New York City, when I was dealing with dentists who just don't care for your repeat business.

Save yourself the aggravation, and look for another dentist.
by swaroopreddy
January 28, 2009
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Map and Directions
128 South Broadway, Tarrytown, NY 10591