West Nyack Dental

West Nyack Dental
West Nyack Dental 719 West Nyack Road Suite 26 West Nyack, NY 10994
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Consumer Feedback

(57 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
my temporary crown was improperly cemented and cut the inside of my mouth; the permanent crown has caused me great jaw pain, even after returning for an adjustment; the dentist talked constantly in a demeaning manner
by sr
December 04, 2011
While having a hole in my tooth after a root canal, for almost a month, I was called In by this office while working and was told that the doctor was available to see me. At which time i left work during my lunch hour from manhattan to only go and sit an hour and not be seen. The receptionist did not express any sympathy and the head Dr in charge did not care much about the complaint neverless about my person. IF YOUR CONSIDERING THIS OFFICE....... GOOD LUCK...... 1-800-DENTIST...NOT WORTH THE HEADACHE!!!
by NEVER AGAIN WILL THEY SEE ME...
November 22, 2011
Does this dentist use current and safe equipment?
No; the equipment needs to be updated
Are you going to visit this provider again?
Sure
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
October 26, 2011
Was this provider's staff friendly?
Not Really
Was this dentist's staff friendly?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 06, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by GatesGuy
September 01, 2011
Their staff was not friendly at all, I didn't feel welcome there. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Unhappy Customer
August 01, 2011
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
July 25, 2011
I would never recommend them to anyone. They were terrible. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. The dentist was friendly enough. They weren't overly nice and I was frustrated that very few of my questions got answered. I really needed to know a lot more than what I got out of that appointment.
by unhappy patient
July 15, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this dentist friendly?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 16, 2011
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