Stephan Parker, DDS, MSD

Stephan Parker, DDS, MSD
Parker Orthodontics 6519 Wilson Mills Road Cleveland, OH 44143
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I have been a patient of Dr. Parker for 10 years. During this time, I have felt nothing but ignored and unwelcomed in his office. I would not recommend him to anyone.

While some patients were treated to amiable conversation, I was given nothing more than the bare minimum of patronizing inquiries by Dr.Parker and his staff. There was obvious preferential treatment of patients whose parents were present in the back.

At every appointment I was kept waiting to see Dr. Parker at least twenty minutes past my appointment time. I would be skipped over as he treated patients who had been there for much shorter of a wait. At my most recent appointment (which was simply a retainer check), I sat in the examining chair for 45 minutes. Dr. Parker saw me for maybe four minutes and did not even acknowledge me with a hello.

Dr. Parker's instructions for my teeth were often cursory and unclear. In comparison to the orthodontia of my friends, the braces and retainers I was given seemed old and bulky.

I've had an absolutely terrible experience as a patient of Dr. Parker and I would eagerly do it over at a different orthodontist if I was able to.
by jh1215 xxx.xxx.50.49
June 26, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by mike xxx.xxx.208.10
May 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.216.116
April 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.185.41
March 31, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by busy mom
January 03, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Yes
by Anonymous
December 21, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this orthodontist to others?
I Already Have
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 31, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 09, 2011
Would you recommend this orthodontist to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
September 20, 2011
Did this provider use excessive foul language?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
July 12, 2011
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