Martinez & Martinez Family Dental Care

Martinez & Martinez Family Dental Care
Martinez & Martinez Family Dental Care 5374 Cox Smith Road Suite C Mason, OH 45040
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
June 28, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
June 17, 2011
They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I have found a new and wonderful dental family!
by B- Boo
June 16, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 01, 2011
Avoid Martinez & Martinez Family Dental Care!!! They will like to your face and talk you into expensive procedures that might not be covered by insurance. They told my that they checked with my insurance company and all but $400 would be covered. I found out later that nothing was covered and so they billed me for the entire amount. How would you feel if you went to a mechanic who gave you an estimate; then when you picked up your car the bill was DOUBLE! You would think they were a bunch of crooks and you would be right. This is Martinez & Martinez Family Dental Care for you . Be warned...find another dentist in Mason Ohio!!!
by Jeff Colton
May 08, 2011
The sales billing practices of this practice are terrible. They convinced me to have a $1000 procedure done by telling me that my insurance would pay $500. As it turns out, they never checked with my insurance company and the entire claim was denied. They refused to take any responsibility for giving me false information and billed me for the entire amount. Their only response was to suggest that I file an appeal with my insurance company.

This practice is either grossly incompetent or criminally fraudulent. They will lie to your face and do anything just to get your money. You should avoid this practice at all costs. There are plenty of honest practices to take your business.
by Jeff W. Colton
April 15, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 14, 2011
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