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Kraft & Ferencz Dental Associates

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Kraft & Ferencz Dental Associates
Kraft & Ferencz Dental Associates
(25 Reviews)
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1112 Pennsylvania Avenue York, PA 17404
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.64.246
January 22, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.168.224
January 08, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.50.12
January 08, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by JOHN xxx.xxx.120.150
December 07, 2012
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.202.152
November 26, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.141.101
September 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.59.132
June 28, 2012
Their staff is friendly and welcoming . They are so warm and professional, and make the whole experience that much better. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen since I was a child. They made the extra effort to make sure every question and concern I had was addressed.
by Kama xxx.xxx.15.78
June 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.134.92
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.145.29
April 27, 2012
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Map and Directions
1112 Pennsylvania Avenue, York, PA 17404