Butler Dental Associates

Butler Dental Associates
Butler Dental Associates 121 South Main Street Butler, PA 16001
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Consumer Feedback

(52 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider have helpful information available online?
No, just a basic listings page
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.189.173
June 12, 2013
Was the toothpaste used during your cleaning enjoyable?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.20.246
May 29, 2013
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.186.152
April 09, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.76.243
March 20, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did your teeth cleaning feel rushed?
No
Would you refer this provider to a family or friend?
Yes
by JIM EVANS xxx.xxx.218.70
January 29, 2013
I had to go to another dentist to fix the issue caused by these people. Stay away.
by mahsocky xxx.xxx.226.31
December 22, 2012
My fiance was to have a procedure done. They were over and hour behind schedule and did not let him know that. He was given the incorrect information to follow regarding anesthesia and was poked several different time before being told that they could not do it as he was dehydrated. The front office staff is not friendly at all.
by Eileen xxx.xxx.217.38
October 10, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.235.135
September 24, 2012
Did your gums bleed excessively after your appointment?
Yes! They bled for days!
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
by 6-11 <3 xxx.xxx.235.160
September 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.65.44
August 19, 2012
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