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Hine Bernard J DMD

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Hine Bernard J DMD
Hine Bernard J DMD
(18 Reviews)
> Get Phone Number & Directions
RR 390 Mountainhome, PA 18342
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this dentist provide helpful oral health techniques you could practice at home?
Absolutely not. I asked for helpful advice but wasn't given any
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous xxx.xxx.218.70
June 06, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Not at all, they rushed me out the door
Did you experience excessive oral pain after you left your appointment?
Yes! I was in utter agony for days
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
by Anonymous xxx.xxx.238.217
June 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.13.1
June 25, 2012
I suggest NO ONE go to this dentist! The worst dental experience ever. Went in for a filling and the filling came out the same night. He also fit the filling wrong I was biting my cheeks when I bit down, he also nicked my cheek with the file or drill making it very tender. Unsanitary instruments and practices. The dentist had a very nasty disposition end up having an argument with him because I was dissatisfied with the work he had done on my teeth. While I was waiting in the waiting room with no one else in there, he had me wait for about 15 minutes while he proceeded to talk to his receptionist about his flight plans. Everything was filthy and he left the room several times to get something with his gloves on and touched all walls and draws with the gloves on and tried to put his hands in my mouth! I was very disgusted and I think that he should not be able to practice in the field of dentistry at all. DISGUSTED AND DISAPPOINTED
by disgusted xxx.xxx.132.13
March 20, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The dentist, Dr. Hine is personable and friendly, but make sure you look at your billing statements and question everything as the one person front and back office is not efficient. In fact, I came away feeling insurance billing was not honest and certain padding was done until I went line by line with the insurance. Most claims were denied and office stepped out of line when asking for payment outside of the agreed upon schedule they agreed with the insurance to abide by. Sad to go but no confidence in office staff honesty.
by njbelladiosa xxx.xxx.81.161
January 25, 2012
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this dentist's staff friendly?
No, they were rude
by Anonymous
August 17, 2011
Was the dental equipment clean?
Not at all! It was the dirtiest equipment I have ever seen!
Was this provider's office clean?
It could have used some cleaning
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
April 05, 2011
I highly recommend him.
by mom419
April 28, 2010
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RR 390, Mountainhome, PA 18342