Fay-West Dental Center

Fay-West Dental Center
Fay-West Dental Center RR 119 Scottdale, PA 15683
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
by Diana Harrison xxx.xxx.220.200
May 08, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by katiec1956@gmail.com xxx.xxx.182.1
January 15, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you refer this provider to a family or friend?
Yes
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.2.89
September 30, 2013
Did you feel safe in this provider's care?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Were you able to relax during your appointment?
Yes
by Kat B xxx.xxx.234.234
August 19, 2013
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.87.58
July 04, 2013
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous xxx.xxx.116.50
May 23, 2013
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this dentist friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.50.216
May 10, 2013
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.228.147
February 15, 2013
Did this provider answer all of your questions?
Yes
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous xxx.xxx.133.233
November 12, 2012
Does this dentist use current and safe equipment?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was this dentist friendly?
Extremely Friendly
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Linda xxx.xxx.101.244
October 15, 2012
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