Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately