Glenn Russell Dr DDS

Glenn Russell Dr DDS
Glenn Russell Dr DDS 573 West Pioneer Parkway Grand Prairie, TX 75051
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
The entire staff is friendly, professional, and exhibit great Christian values. . Not only could I tell that they practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They file my insurance claims for me which exceeds my expectations. . They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Jen xxx.xxx.101.23
December 12, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider have helpful information available online?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.217.225
November 08, 2012
Was the dental equipment clean?
Absolutely! It looked brand new
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.175.65
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.29.194
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.128.251
July 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.40.246
May 29, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Joanna
October 31, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
October 13, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 12, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
October 07, 2011
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