Dr Charles Lane III DDS MS

Dr Charles Lane III DDS MS
Dr Charles Lane III DDS MS 3824 Southpark Drive Tyler, TX 75703
Add a Review

Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Great staff..excellent service..Dr Lane is great.
by MDuvall xxx.xxx.106.12
November 21, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.74.248
November 09, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous xxx.xxx.198.183
August 02, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
Was this provider's office easy to locate?
Fairly Easy
Did this provider prominently display their diplomas or business license?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.192.146
July 18, 2013
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.100.218
December 03, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.211.33
November 30, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the dental equipment clean?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.66.130
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.192.146
July 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.216.51
May 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.116.48
March 19, 2012
Add a Review