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Thompson Kenny PA DDS

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Thompson Kenny PA DDS
Thompson Kenny PA DDS
(18 Reviews)
> Get Phone Number & Directions
203 West 20th Street Mount Pleasant, TX 75455
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this dentist friendly?
Extremely Friendly
by Anonymous
December 20, 2011
I was at ease during my appointment here. They made sure I was relaxed and comfortable the entire time. They return my phone calls quickly. I always get a prompt answer to my question. I really appreciated that they let me rinse every so often during my dental procedure. I got an appointment quickly.
by Natalee Foster
June 02, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism.
by Ramona
May 31, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
May 26, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was this dentist friendly?
Extremely Friendly
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
April 20, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this provider friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 31, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Sometimes, a little too often
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were the waiting room chairs comfortable at this dentist's office?
Not at all; cheap and plastic
by Anonymous
March 14, 2011
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
March 08, 2011
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Map and Directions
203 West 20th Street, Mount Pleasant, TX 75455