D. Terry Ferrell, DDS

D. Terry Ferrell, DDS
Center Creek Dental 10 East State Street Lehi, UT 84043
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider give unbiased advice?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
January 05, 2012
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have reasonable prices?
Absolutely!
by Anonymous
January 05, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 05, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 13, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 11, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
September 13, 2011
I have been going here for years and he is super friendly. I've never had any issues with my teeth and I have nothing bad to say about his service. His staff is great, they remember who I am and are always interested in my personal life. They are usually on time and they do a quick thorough job.
by cb
September 01, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 31, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous
August 10, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 09, 2011
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