I was impressed by how helpful and professional the staff was. The facility is also very comfortable and clean. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.