George & Koch Dental Associates

George & Koch Dental Associates
George & Koch Dental Associates 6 North Street Barre, VT 05641
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.126.183
March 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by me xxx.xxx.57.204
January 27, 2012
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
January 02, 2012
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 21, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Diane
November 08, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
July 18, 2011
Was this provider's staff friendly?
No, they were rude
by Anonymous
July 05, 2011
Were you able to relax during your appointment?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 23, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I would never visit them again. I was very disappointed. They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. Also the secretary is extremely rude and avoids billing insurance even when asked.
by neveragain
May 03, 2011
[canned response, but pretty accurate] I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I am going to refer everyone I know here. I absolutely love this place. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by end-user
March 25, 2011
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