Cheat Lake Family Dentistry

Cheat Lake Family Dentistry
Cheat Lake Family Dentistry 230 Lakewood Centre Morgantown, WV 26508
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.4.52
January 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.53.36
January 18, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist answer all of your questions?
Some were answered
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
November 06, 2011
They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Tirzah
October 13, 2011
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
September 13, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
September 07, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 07, 2011
Would you recommend this dentist to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
May 22, 2011
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 28, 2011
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