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Heidi L. Chan, DDS.

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Heidi L. Chan, DDS.
Heidi L. Chan, DDS.
(16 Reviews)
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9241 Reseda Suite 104 Northridge, CA 91324
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 03, 2011
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider seem irritated to be working with you?
No, they were polite
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 29, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 28, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand.
by lubdamouse
September 03, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I knew that I was going to be in a little bit of pain after my appointment, it happens every time I go to the dentist. It wasn't excessive at all though, and it went away pretty quickly. I'll definitely be going back. I didn't have a bad experience. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by SLB0921
March 29, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
March 03, 2011
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Map and Directions
9241 Reseda Suite 104, Northridge, CA 91324