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Diane Tanabe, MD

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Diane Tanabe, MD
Lufkin Eye Clinic
(23 Reviews)
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506 Smith Ave N Saint Paul, MN 55102
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 09, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 12, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 08, 2011
I wish dr. tanabe would be more respectful of all in the office. She is very chummy with some patients and aloof with others, that being me. She is also loud. Very loud. She chats too much about non relevant things in patient's presence with other staff. She really has a bedside manner that is abrupt.
by Anonymous
August 03, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Yes
by Anonymous
August 01, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No
Was this provider's office too cold?
No, it was fine
by Anonymous
July 19, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 06, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
June 27, 2011
They were ready to see me when I showed up for my appointment. I'm always amazed at how considerate and concerned they are for my well-being. Dr. Tanabe is very thorough and always goes above and beyond to really find out the problem. When I asked her for a referall as to where I should get my glasses, she gave me the name of the place where she goes. It was the best experience in eyeglass fitting I've ever had.
by Anonymous
June 06, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 31, 2011
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Map and Directions
506 Smith Ave N, Saint Paul, MN 55102