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Mark Shepherd, MD

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Mark Shepherd, MD
Endocrinology Consultants
(33 Reviews)
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PO Box 4087 Tupelo, MS 38803
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by brianah voyles xxx.xxx.107.58
April 13, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Everyone in my community knows that they are the absolute best in the field. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Lisa Hester
February 29, 2012
I am going to refer everyone I know here. I absolutely love this place. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. The office was very easy to locate. I didn't have any trouble finding it at all. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by JCOWARD
February 24, 2012
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
February 20, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
February 01, 2012
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 30, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you going to visit this provider again?
Sure
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 11, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
Yes.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 06, 2012
Was this provider's office clean?
It was satisfactory
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
January 04, 2012
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 27, 2011
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Map and Directions
PO Box 4087, Tupelo, MS 38803