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Carol Berner, MD

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Carol Berner, MD
Ozark Medical Surgical Assoc
(19 Reviews)
> Get Phone Number & Directions
3800 S Fremont Ave Springfield, MO 65804
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
January 05, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this family doctor friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 02, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Eckielady
October 21, 2011
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
October 11, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. It was easy to get the appointment time that worked for my schedule. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Fantastic doctor who has always done what she can for me and my family. Fantastic with kids of all ages and always understanding and compassionate. Wonderful primary care doc...
by JumboSpringfieldian
October 01, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Janiep
September 13, 2011
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous
August 08, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 03, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Sometimes, but not always
Was this provider's staff friendly?
Yes
by Anonymous
March 04, 2011
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Map and Directions
3800 S Fremont Ave, Springfield, MO 65804