Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time