Were you able to relax during your appointment?
No, I had to leave I was so distressed
Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up